INTERNATIONAL TAXES AND DUTYS
International orders may be subject to customs duties, taxes or import fees, determined by your local customs authority. These charges are not included in your order total and are the responsibility of the customer. This excludes the USA.
Because customs policies vary by country, we strongly recommend checking with your local customs office before placing an order to avoid unexpected costs.
Please note:
- ANZ is not responsible for any customs charges, import duties, or clearance delays.
- If customs fees are refused or left unpaid and the parcel is returned to us, the order will be treated as non-refundable.
- Any shipping or return costs incurred due to customs refusal will not be covered or reimbursed.
- Customers are responsible for covering all return shipping and handling fees before an item can be resent or any further requests processed.
- Any customer who refuses to pay customs duties, returns a parcel due to unpaid charges, or initiates a chargeback for this reason will be permanently banned from placing future orders on www.anzclothing.com.
It is the customer’s responsibility to ensure they are fully informed about — and prepared to pay — any customs charges related to their delivery.Any rejected parcels due to customs rejection will not be refunded.
